Privacy Policy

Updated: 18.07.2024

1. Introduction

This Privacy Policy outlines the types of personal information collected by MANAMUR SP. Z O.O. (“the Company”), registered under number 527309703, with its registered office at Ul. Solec 18/B21, Warsaw, Mazowieckie, Postal Code: 00-410, Poland, through its website AmberStar.shop, and how it is used and safeguarded.

2. Information Collection

  • Personal Information: We collect personal information when you:
    • Register on our website.
    • Place an order.
    • Contact us for support.

The information collected includes your name, email address, phone number, delivery address, and payment information.

  • Automated Data Collection: We also gather certain information automatically when you visit our site, including:
    • IP addresses.
    • Browser type and operating system.
    • Site usage statistics.

3. Use of Information

The collected information is used to:

  • Process and fulfill your orders.
  • Respond to customer service requests.
  • Improve our website and marketing efforts.
  • Communicate with you about promotions, offers, and company news, provided you have consented to receive such communications.

4. Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

  • Service Providers: We may share your data with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

5. Data Security

We use a variety of security protocols to protect your personal information during purchases or interactions on our website. Our measures include data encryption, strict access controls, and continuous security assessments to prevent unauthorized access, modification, disclosure, or destruction of your personal data.

6. GDPR and Data Protection

We comply with the General Data Protection Regulation (GDPR) by implementing necessary technical and organizational measures to secure and maintain the confidentiality of your personal data. This includes conducting regular audits, training our staff, and adhering to core data protection principles.

7. Extra-EEA Transfers of Personal Data

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure these transfers comply with applicable data protection laws and implement adequate safeguards, such as standard contractual clauses or other legal mechanisms, to protect your information.

8. Strong Customer Authentication (SCA)

We adhere to Strong Customer Authentication (SCA) requirements to enhance the security of online transactions. SCA employs two or more verification elements (knowledge, possession, or inherence) to verify our customers’ identities during the payment process, in accordance with PSD2 regulations.

9. PSD2 Requirements

We comply with the Payment Services Directive 2 (PSD2) regulations, which require the implementation of SCA for most online card transactions. This ensures that our customers complete a two-factor authentication process before finalizing a payment, thereby enhancing security.

10. Cookies and Tracking Technology

Our website uses “cookies” to enhance user experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly.

11. Your Rights

You have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your personal data.
  • Withdraw consent for data processing.
  • Lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this site.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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